Software off the wall, tailored to your needs. That’s what Zendesk is good at. Because you automate processes in Zendesk, you create insight and clarity. The days of forgetting tasks are over, as reminders are sent automatically when someone does not respond. And how nice is it that Zendesk helps with word-based prioritisation and the automatic creation of escalations?
Besides helping you create overview, Zendesk also saves time. Employees spend less time on administrative matters so they can focus on what they do best: customer contact.
The best software for teams with the toughest jobs in the world.
Zendesk stores all tickets and runs a report at your request. This way, you can continuously improve support.
Forget physical locations where emails are stored. Work in lists with filters that allow the customer to get the right answer faster.
Zendesk is fully customisable to your requirements and the process within the organisation. And modus operandi of your team? You can keep those and even improve them where necessary
Proud of our customers
Customer Experience Manager, Giftcards Group
Continuous Improvement Analyst, Mollie
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